U.S. Bancorp Credit Card Complaint

Other fee

U.S. Bancorp Credit card department,

Other fee Illinois

I was accessed annual fees on an inctive USBank credit card. I had - and was in - for 3 months when they were sending the notices. But USBank was sending the statements to the wrong address and have my wrong mailing address and name. They reported 30 and 60 day late payment to the credit reporting agencies which has harmed my credit. I have followed all procedures to have the negative information removed from my credit report and USBank is refusing. this was all over a annual fee on a credit card I did n't activate.

U.S. Bancorp customer in Illinois
Aug 28, 2016

* Source: CFPB Complaint Database

U.S. Bancorp response to complaint:
Closed with non-monetary relief

Created with Highcharts 4.2.3U.S. BancorpComplaint HistoryComplaints12/20111/20122/20123/20124/20125/20126/20127/20128/20129/20121/20134/20136/20137/20139/201310/201311/20131/20142/20143/20145/20146/20147/20148/20149/201410/201411/20142/20154/20155/20156/20157/201510/201512/20151/20163/20164/20166/20168/201610/201601234Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3U.S. BancorpOther fee46.4%29.0%11.6%2.9%10.1%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageOther fee0.1%4.3%4.6%6.7%0.3%43.5%40.2%0.4%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact U.S. Bancorp

http://www.usbank.com/
(800) 872-2657
andrew.cecere@usbank.com
800 Nicollet Mall Ste 200
Minneapolis MN 55402
U.S. Bancorp
U.S. Bancorp

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