CIG FINANCIAL, LLC Consumer Loan Complaint

Vehicle lease Managing the loan or lease

CIG FINANCIAL, LLC Consumer Loan department,

Vehicle lease Managing the loan or lease Florida

I purchased a Chevy HHR for $8000.00 and financed the vehicle through CIG financial in - of -. I made - payments @ $260.00 = $4900.00. My ex husband took over the car & payments as his name was on it and he could afford it. However, he made no payments. Sometime in -, I started receiving harrassing calls from CIG, which threatened me with criminal action and incarceration for theft, although I was not in possession of the vehicle. The balance CIG claimed was owed on the vehicle was $5200.00. they claimed that the I had to pay not only the balance owed, but legal fees since they stated they had initiated legal activities against me and/or my ex-husband. They demanded $500.00 up front, and monthly payments of $250.00. Although I am a single mom, with a child whose medical bills for - totaled $85000.00, I took possession of the vehicle, paid the initial $500.00. I made - payments @ $250.00 = $1700.00. In -, -, I received a letter from CIG, offering to settle the account for a lesser amount, at lower payments. I immediately contacted them. the representative I had been working with, - - -, tried


I made - payments @ $160.00 = $340.00, bringing my total payments to $2600.00 + - = $7600.00. In - of -, the vehicle was totalled in an accident. My insurance company, - paid CIG financial $2600.00 to settle for the vehicle. This makes the total paid out for the vehicle $10000.00 I have since recieved letters from CIG Financial threatening me with legal actioin and claiming that I owe a balance of $2800.00. They have destroyed my credit, as they refuse to show that any payments have been made on the vehicle, and are showing it as a repossession ( it was never physically repossessed ). They said that even if I paid it off, it would remain so. They have further made - unauthorized hard credit inquiries to my credit report, two within a week of each other. I am frustrated and at the end of my rope ; I do not know what else to do. I have been nothing but cooperative with this company. The payments I made after recovering the vehicle from my ex-husband were made as agreed ; none were ever late. This situation has caused me is - ; I ca n't afford the $2800.00 and I have no idea what I need to do to put a stop to this.

CIG FINANCIAL, LLC customer in Florida
Aug 24, 2016

* Source: CFPB Complaint Database

CIG FINANCIAL, LLC response to complaint:
Closed with non-monetary relief

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