SunTrust Banks, Inc. Bank Account Or Service Complaint

SunTrust Banks, Inc. Bank account or service department,

Checking account Deposits and withdrawals Maryland

I have a joint account with my son and a sole account at SunTrust bank. My son recently moved to - and started a job with a company he found on the website -. It turns out the company was impersonating a real company without our knowledge. They sent him a check for $6900.00 and told him to deposit the check, which he did. They then told him to withdraw the money the next day and deposit into a - - - account so that the software engineer of the company could purchase the hardware and software that my son would need for his job. We became suspicious when they sent him a second check. We filed a claim with SunTrust Fraud and he also went to the - police and filed a claim. This happened on -/-/2016. I called SunTrust Fraud 4 times and never received any information as to what was going on. They never contacted me or my son. After sometime we were told that our joint account was no longer frozen and that he could use his ATM card. On -/-/2016 I received my bank statement for my sole checking account and SunTrust without notifying me took $6900.00 out of my account to cover the fraudulent check. I have repeated contacted them to ask to have my money restored. They are protecting themselves but their customers. I feel that I have been victimized and I am being penalized for a fraudulent transaction. Where are the laws that protect the innocent consumer? SunTrust and the police should be going after whoever sent my son the bad check, they are the ones responsible.