Thunderbird Collection Specialists, Inc. Debt Collection Complaint

Medical Communication tactics frequent or repeated calls

Thunderbird Collection Specialists, Inc. Debt collection department,

Medical Communication tactics Frequent or repeated calls Arizona

I person by the name of - called me in regards to a medical debt I was unaware I owed, I explained I was in middle of work and could n't speak to him at the moment, he proceed to call my cell a total of 5 times within a 3 hour span. I called him back and asked to be sent an invoice because how did I know if it was n't a scam, and I would n't give my credit card information over the phone. A few days passed I did not receive anything in the mail, - called my work and asked to speak to my boss, he told my boss to have him call me back or I would be in serious problems. He then called again and asked to speak the HR


I called him back and asked him to not contact my work number and to not speak to anyone at my work in regards to him trying to collect a debt. I explained I still had not received anything in the mail, which then I realized he did not have my correct mailing address, I gave him the correct mailing address. 2 days later he called me a series of 10 times, 3 times leaving a voicemail, I was not able to answer the phone because I was in meetings, he then called my work number and spoke to customer service asking if I was working and in the office. I called and asked to speak to a supervisor and asked said supervisor to remove my work phone number because the employee - has been harassing me at work, I again asked for the invoice to be mailed. - called the next day my work phone and spoke to customer service, he then called my work extension and left a message. I again called a supervisor to ask for - to stop calling my work. - again repeatedly called me my work phone number.

Thunderbird Collection Specialists, Inc. customer in Arizona
Aug 15, 2016

* Source: CFPB Complaint Database

Thunderbird Collection Specialists, Inc. response to complaint:
Closed with explanation

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