Bank of America Credit Card Complaint

Bank of America Credit card department,

Transaction issue Florida

I set up autopay with Bank of America a few months ago. When I go to their website I see the terms that i set up : Pay in full on the due date. For the -/-/- cycle I paid directly through my bank because there was no notation on the bill that the autopayment was established. As of today I should have current charges not yet billed totally -. This bill has not been rendered and there is no balance on the bill. The bill will be rendered on or about - -, and the due day would be - - or thereabouts. HOWEVER, the bank decided to debit a minimum payment of - even though there is nothing due.