SunTrust Banks, Inc. Bank Account Or Service Complaint

SunTrust Banks, Inc. Bank account or service department,

Checking account Deposits and withdrawals Virginia

Suntrust Bank that I had at least - personal and business accounts for over 25 years decided to close my accounts for no reason. I was on travel -/-/- and I was trying to use my debit card to purchase my return plane ticket from abroad and I could not access my debit card and I could not get explanation from a representative why I am not able to use my card. This caused me a huge inconvenience while I was - miles away and was not able to have access to all my fund/debit card. Upon my return home, I found/received several letters from SunTrust that they will close all of my - accounts by - -. In the letter, all my accounts were listed except -.


This devastating irresponsible action by Suntrust had left me a mess. All of my bills was paid by a bill payer, my mortgage, utilities, life insurance etc. After being a loyal customer to Suntrust for so many years without bouncing a check or any problem to my knowledge they abruptly interrupted my accounts and it is still a mystery. This has caused me huge inconvenience until I get another bank to resume my life. There were a couple of checks that were written to Suntrust from my checking account in -/-/- that I requested for an investigation because the amount on those checks were over - I never received an answer till date. I doubt if that is the reason they decided to cancel my accounts. I would like an explanation of the - checks written to Suntrust in -/-/- and I would like to know the reason why my accounts were closed causing me distress.