BBVA Compass Bank Account Or Service Complaint

Savings account Deposits and withdrawals

BBVA Compass Bank account or service department,

Savings account Deposits and withdrawals Florida

I received a sizeable check from the - - - as part of a negotiated settlement to repurchase our vehicle ( lemon law ) on - -, 2016. I went to my local BBVA Compass Bank at - - - - -, FL at approximately - on - - to deposit the check and was informed by the teller that the Bank was placing a 5 day hold on the amount. They were kind enough to make only $200.00 immediately available.

BBVA Compass customer in Florida
Jul 19, 2016

* Source: CFPB Complaint Database

BBVA Compass response to complaint:
Closed with explanation

Consumer disputes how BBVA Compass handled their complaint

Created with Highcharts 4.2.3BBVA CompassComplaint HistoryComplaints3/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20149/201410/201411/201412/20141/20153/20154/20155/20156/20157/20158/201510/201511/20151/20162/20164/20166/20167/201602.557.51012.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3BBVA CompassDeposits and withdrawals0.8%72.2%19.5%1.5%2.3%3.0%0.8%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDeposits and withdrawals3.2%64.9%20.9%4.5%1.8%3.6%1.0%0.0%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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