Bank of America Credit card department,
I have a Bank of America ( BOA ) credit card. I enrolled in BOA 's " e-Bills Automatic/Reccuring payments '' which automatically " Delivers the payment on the due date. '' The most recent payment due date was - -, 2016. I received confirmation that " The payment of $250.00 will be delivered by -/-/2016 with confirmation number [ ... ] ''. BOA then processed my payment on - -, 2016, stating " This payment was transmitted electronically to Bank of America Credit Card on -/-/2016. '' However, BOA did not actually withdraw funds from my checking account until - -, 2016. As a result, BOA charged me a Late Payment Fee of $25.00.
Bank of America customer in Wisconsin
Jul 07, 2016
* Source: CFPB Complaint Database
Bank of America response to complaint:
Closed with non-monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File Complaint| Website | https://www.bankofamerica.com/ |
| Phone | (704) 386-5681 |
| Address | 100 N Tryon St Ste 220 Charlotte NC 28202 |
| Bank of America | |
| Bank of America |
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