Synovus Bank Credit Card Complaint

Closing/Cancelling account

Synovus Bank Credit card department,

Closing/Cancelling account Massachusetts

The secured credit account was closed by the issuer in - -. At the time the card had a - balance and had not been used for over 60 days. I received my full security deposit. I checked my credit report in - - and it showed the account as closed in good standing with - balance. I checked my report in - - and it showed the same good standing entry, but also showed a - entry from same company first progress showing my account in a negative standing with past due balance. I want this negative entry removed from my credit as I 'm not liable for this fraudulent entry

Synovus Bank customer in Massachusetts
Jun 26, 2016

* Source: CFPB Complaint Database

Synovus Bank response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Synovus BankComplaint HistoryComplaints3/20136/20138/201310/20134/20146/201411/20143/20155/20158/20156/201600.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Synovus BankClosing/Cancelling account69.2%23.1%7.7%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageClosing/Cancelling account0.1%10.4%6.1%2.6%0.9%14.5%65.1%0.3%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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