Byrider Franchising, LLC Consumer Loan Complaint

Vehicle loan Problems when you are unable to pay

Byrider Franchising, LLC Consumer Loan department,

Vehicle loan Problems when you are unable to pay Ohio

- - I contacted cnac - them know we need -work out something because my rent was going up -full market rent of - I 'm on - with me & my daughter working & both receiving social security from me n - it would b difficult -maintain a -car payment they said they could n't do nothing & someone would contact me on monday no one did until - - when they tried -run my debit card & was declined payment I informed them there was no payment -get because i had payed rent & that month I had only recieved - from social security -/-/- which was my - payment I said I 'd c what I could do by this time I was n't working due -my client 's declining health & my restrictions of weight I could lift - - I got the call they had - called me throughout my hospital stay & I had numerous complications I spent - - & got out - - I made a payment that month because they had lowered my rent to - I made a payment n - & did n't pay rent trying -show good faith


of funds n - I got my taxes & payed double rent for - & - after going back & forth i was told I could do the fresh start long as I made payment on time which I did I was still pinching off taxes i was told -of my - did n't & they 'd cost me -a month plus my co pay of my - n - taxes were gone & I was back n the boat of not being able -keep up wit payment they were calling me weekly sometimes -times a wk they were telling me -sell items I told them I had nothing of value n my home i dont have new flat screen tvs no game systems nothing -pawn n - & - i made partial payments cause im only getting - i have -make that strecth - 30or 31 days & im going back & forth - - & - - & going -the - a week - later n - the car wasnt running well I was afraid -drive it mostly long distances like - I got an oil change @ - - $24.00 they told me i needed a wheel alignment a tire rod on drivers side & some work n the back of car with struts or something it would be -worth of work i could break it dwn & do wheel alignment & tire rod - $190.00 i took it elsewhere & they told me i need wheel bearing on both sides the left was worse it was just a matter of what pot hole & how i hit it all the work plus labor would cost - I talked with a friend as i was distraught & they found someone who would fix wheel bearings & tire rod wit parts & labor - $650.00 the only way I 'd have enough was not -pay my rent & not give cnac the partial payment i had been when they made the weekly call i told him i didnt have money cause i used it -fix car & i wouldnt have money again til - - he was angry & i knew he would prob try -repocess car -nxt 2weeks a different man calld yesterday being most recent i informed him I still didnt have money -payment but i had asked - if i could try -go back -work they said yes so I 'd be looking for something part time on wknd or late evening being i have numerous appts during day & week he said good & maintain my weekly calls round - the repo man showed up -take car after contacting cnac they said im -payments behind & have -take it i asked y wasnt i informed earlier when i had talked -someone not even - ago they said they didnt have -say anything my daughter & her gma said they make past due amount they said call -morrow & they were still taking car & after payment id have - wait 3-5days -put n tracker & auction

Byrider Franchising, LLC customer in Ohio
Jun 21, 2016

* Source: CFPB Complaint Database

Byrider Franchising, LLC response to complaint:
Closed with explanation

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