Specialized Loan Servicing LLC Mortgage Complaint

Other mortgage Loan modification,collection,foreclosure

Specialized Loan Servicing LLC Mortgage department,

Other mortgage Loan modification,collection,foreclosure Maryland

Specialized Loan Servicing ( SLS ) recently wrote to inform me that I did not provide them with all the documents needed to complete my modification application. This is untrue and follows the pattern of months of having to resend documents multiple times. In fact - of their agents informed me today that the document first thought missing was actually sent by me on - -. As a result of not acknowledging or accessing all available documents for their review, I was informed by an agent today that I have to restart the modification application process. I first started this process with SLS on - -, 2016.

Specialized Loan Servicing LLC customer in Maryland
Jun 20, 2016

* Source: CFPB Complaint Database

Specialized Loan Servicing LLC response to complaint:
Closed with explanation

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