Bank of America Credit Card Complaint

Late fee

Bank of America Credit card department,

Late fee Texas

Bank of America canceled my recurring payment without authorization, and charged me a late fee.

Bank of America customer in Texas
Jun 19, 2016

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with explanation

Company profile

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How Bank of America handles Late fee complaints

Created with Highcharts 4.2.3Bank of AmericaComplaint HistoryComplaints12/20112/20124/20126/20128/201210/201212/20122/20134/20136/20138/201310/201312/20132/20144/20146/20148/201410/201412/20142/20154/20156/20158/201510/201512/20152/20164/20166/20168/201610/201612/20162/20170246810Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Bank of AmericaLate fee47.6%33.6%8.4%7.6%2.4%0.4%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefUntimely responseSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLate fee0.0%3.0%2.8%7.6%0.6%52.7%32.9%0.4%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
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