LoanDepot Mortgage Complaint

FHA mortgage Application, originator, mortgage broker

LoanDepot Mortgage department,

FHA mortgage Application, originator, mortgage broker Texas

This is the second email message I have received : Rate Information for - - - - - -- via - - - ( 3 days ago ) to me Hi -, New rate information has been posted. Please use the link issued below to obtain our new rate and contact us with any other questions. Check our new rate in Texas. Sincerely, - FHA Rate Guide FHA Rate Guide - - - - - # -, - NY, - This message is not affiliated with - -.


I contacted - - - my mortgage lender and they stated this is a fraudulent email that it does not use email messages. I completed the information requested when I received the first email. Upon completion LoanDepot name showed up. LoanDepot has made several attempts to get me to make a loan from it to consolidate bills and I refused. LoanDepot stated that due to my credit score I did not qualify for refinance on my mortgage loan. However, LoanDepot continues to call me via telephone and send bogus emails. I do not know what can be done in this regard. However, any assistance you can provide is greatly appreciated.

LoanDepot customer in Texas
Jun 16, 2016

* Source: CFPB Complaint Database

LoanDepot response to complaint:
Closed with explanation

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