Capital One Bank account or service department,
Savings account Deposits and withdrawals Maryland
- -, - Complaint against Capital One Bank On - -, -, - -, -, - -, - and - -, - a person named - from - repeatedly called me numerous times from no reason. This person just want to harass me. He left several harassing voice mail which I did NOT answer. On - -, - I answered this person regarding the stolen funds at Capital One bank since - -, - and - -, - by a theft - -. I clearly told this person named - representing Capital One Bank to return my stolen funds including the following terms and conditions : Acct : # - Date of lost funds : - -, - & - -, - Amount : $79000.00 Interest Charge : 20 % based on the lost principle Late fee : $100.00 per month Collection Cost : $150.00 for - times branch visit Time to Spend to Collect : - hours at $200.00 per hour Total $2800.00 Pain & Suffering : - I also complained to this person that my deposit was NOT safe at all. I further told him that I brought this theft matter to the US Court House and I will NOT let this theft matter go because I sent numerous times written complaints to this bank and visited at least - times local branch to collect the stolen funds. However this bank totally ignore my request by stating " it is n't possible to resolve this matter through secured message channel ''. As customer, the correct channel is to contacting customer service by secured message plus I did file fraud claim with bank since - -. My position never change to collect this stolen funds as this bank can not release my money to a theft and stranger - - who was NEVER authorized on my behalf to do anything. Once again, I do NOT know - -. I never authorized her to do anything nor I hired her to do anything. Therefore she has NO any reason to steal funds from my account.
Capital One customer in Maryland
Jun 14, 2016
* Source: CFPB Complaint Database
Capital One response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File Complaint| Website | http://www.capitalone.com/ |
| Phone | (703) 720-1000 |
| [email protected] | |
| Address | 1680 Capital One Dr McLean VA 22102 |
| Capital One | |
| Capital One |
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