Capital One Bank Account Or Service Complaint

Savings account Deposits and withdrawals

Capital One Bank account or service department,

Savings account Deposits and withdrawals Maryland

- -, - Complaint against Capital One Bank On - -, -, - -, -, - -, - and - -, - a person named - from - repeatedly called me numerous times from no reason. This person just want to harass me. He left several harassing voice mail which I did NOT answer. On - -, - I answered this person regarding the stolen funds at Capital One bank since - -, - and - -, - by a theft - -. I clearly told this person named - representing Capital One Bank to return my stolen funds including the following terms and conditions : Acct : # - Date of lost funds : - -, - & - -, - Amount : $79000.00 Interest Charge : 20 % based on the lost principle Late fee : $100.00 per month Collection Cost : $150.00 for - times branch visit Time to Spend to Collect : - hours at $200.00 per hour Total $2800.00 Pain & Suffering : - I also complained to this person that my deposit was NOT safe at all. I further told him that I brought this theft matter to the US Court House and I will NOT let this theft matter go because I sent numerous times written complaints to this bank and visited at least - times local branch to collect the stolen funds. However this bank totally ignore my request by stating " it is n't possible to resolve this matter through secured message channel ''. As customer, the correct channel is to contacting customer service by secured message plus I did file fraud claim with bank since - -. My position never change to collect this stolen funds as this bank can not release my money to a theft and stranger - - who was NEVER authorized on my behalf to do anything. Once again, I do NOT know - -. I never authorized her to do anything nor I hired her to do anything. Therefore she has NO any reason to steal funds from my account.

Capital One customer in Maryland
Jun 14, 2016

* Source: CFPB Complaint Database

Capital One response to complaint:
Closed with explanation

Consumer disputes how Capital One handled their complaint

Created with Highcharts 4.2.3Capital OneComplaint HistoryComplaints3/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20151/20162/20163/20164/20165/20166/20167/20168/201605101520Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Capital OneDeposits and withdrawals1.4%77.0%13.1%1.2%1.9%4.8%0.5%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDeposits and withdrawals3.2%64.9%20.9%4.5%1.8%3.6%1.0%0.0%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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Contact Capital One

http://www.capitalone.com/
(703) 720-1000
richard.fairbank@capitalone.com
1680 Capital One Dr
McLean VA 22102
Capital One
Capital One

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