Nationstar Mortgage Mortgage Complaint

Nationstar Mortgage Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account California

Nationstar Mortgage has returned the last payment made to them on - -, 2016 in the amount of $630.00 - indicated as 'unapplied funds in suspense account for an extended period of time '. Yesterday, - -, 2016, I was in receipt of - mailings delivered via - mail to my residence from Nationstar Mortgage which included correspondence and checks. The checks ( dated - -, 2016 ), according to Nationstar are " Returning Funds - Aged Suspense '' and are listed as follows : 1 ) $180.00 ( Check # - ) ; 2 ) $180.00 ( Check # - ) ; 3 ) $180.00 ( Check # - ) ; 4 ) $85.00 ( Check # - ). Two days prior - - -, 2016 ), an unnamed representative from Nationstar called twice via telephone at - - and - - respectively from - to indicate Nationstar would be sending back all payments submitted and mailed in to them because it was a requirement to pay the entire balance. The - checks that add up to the sum of $630.00 do not constitute all payments that have been made to Nationstar. This is apparently a return of the


statement, there was a principal balance of $280.00 and a Property inspection fee of $7900.00 which was scheduled to be paid at maturity in - 2016. When the $280.00 was sent via Bill Pay in - 2016, Nationstar Mortgage applied it toward the Property Inspection fee, leaving a balance of Principal Balance - $280.00 and Property Inspection fee - $7600.00 ( last statement reflected a different and erroneous Property inspection fee of $7700.00 ). The last statement ( dated - -, 2016 ) also reflected an amount due ( - $3100.00 ). The mathematics applied at Nationstar appears to be from a different planet and the aforementioned correspondence - - -, 2016 ) has a 'total required to bring this account current is $9200.00 ' ( Nationstar is constantly changing the value owed - the amount is constant ( $7900.00 - $280.00 + $280.00 ) and their records from the previous servicer reflects/verifies what I am stating ). Nationstar is in violation of the following mortgage servicing rules as established by the Consumer Financial Protection Bureau ( CFPB ) : 1 ) mortgagor did not receive Periodic Billing Statements ; 2 ) Servicer did not promptly credit periodic payments from borrower as of the day of receipt ; 3 ) Servicer erroneously attempted " bullying '' borrower into modifying a loan that was not delinquent nor was there trouble paying ( Principal Balance $280.00 ) ; 4 ) Payments were held unjustifiably in a Suspense Account ; 5 ) Servicer did not pay property taxes due - -, 2016 - borrower paid on - -, 2016 after speaking with representative at Tax Collector 's office who indicated the $660.00 had not been paid ; 6 ) Servicer is applying late fees when payments are not late ; 7 ) Servicer is dual tracking unjustifiably - attempting to force borrower into modification by not accepting payments. Nationstar Mortgage is trying to foreclose on my home when I have consistently paid what is owed - full payment is not due until maturity - 2016. My money should never have been returned to me! This is not a situation that requires an attorney when it is quite clear that Nationstar is in violation of CFPB rules and regulations and other state/federal laws. Please help to SAVE MY HOME that I have owned for nearly thirty years. Will all American homeowners be in jeopardy of not getting their 'RECONVEYANCE ' once the loan has been paid in full?