Caliber Home Loans, Inc Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

Caliber Home Loans, Inc Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Florida

I have a Home Loan with Caliber Home Loan about 4 years. I am always about 15 days early. I have an - Credit score. I am - - -. Last month i did not get a payment slip. I was one day late and received harassing phone calls. I paid my - payment on -. I received the - Billing yesterday on - -. It was due - -. I tried to call the phone listed on their Invoice - - -. The automated operator did not recognize my " phone # ''. They did Not recognize my account #. Automated system disconnected me. I tried 7 times. I tried to call Caliber Home Loan Corporate # - - -. Same Problem! They did not recognize my Phone # or my account # and disconnected me. This is Outrageous! I am entitled to call my Mortgage Company and find out my payment schedule situation. I am making a formal complaint I will enclose payments I made and their invoices. There are volumes of complaints against Caliber Home Loans.

Caliber Home Loans, Inc customer in Florida
Jun 03, 2016

* Source: CFPB Complaint Database

Caliber Home Loans, Inc response to complaint:
Closed with explanation

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