Caliber Home Loans, Inc Conventional Fixed Mortgage Complaints

Review and analysis of over 519 Conventional Fixed Mortgage complaints against Caliber Home Loans, Inc

Caliber Home Loans, Inc consumers have reported over 519 official complaints related to Conventional fixed mortgage. Out of the 519 consumer complaints against Caliber Home Loans, Inc, 25% were disputed by the consumer (i.e. the consumer was not happy with how Caliber Home Loans, Inc responded to their complaint) and 99% were processed in a timely manner. 5% of consumer complaints against Caliber Home Loans, Inc resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 3% resulted in non-monetary compensation.

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New Conventional Fixed Mortgage Consumer Complaints


Caliber Home Loans, Inc Mortgage loan servicing, payments, escrow account

November 30, 2016 - My mortgage is with Caliber Loan, I received a modification though Caliber. I was making my monthly mortgage payment by cashier check. But they still foreclosed on my home, of which they recently foreclosed -/-/2016 and I was making the monthly mortgage payments. I 'm still living in the property. I received correspondence from - stating they were going to foreclose on my property. I was not given the appropriate - notice that is required by - law prior to the foreclosure sale. It is a misdemeanor not to give the appropriate notice prior to foreclosure....

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Caliber Home Loans, Inc Mortgage loan servicing, payments, escrow account

June 3, 2016 - I have a Home Loan with Caliber Home Loan about 4 years. I am always about 15 days early. I have an - Credit score. I am - - -. Last month i did not get a payment slip. I was one day late and received harassing phone calls. I paid my - payment on -. I received the - Billing yesterday on - -. It was due - -. I tried to call the phone listed on their Invoice - - -. The automated operator did not recognize my " phone # ''. They did Not recognize my account #. Automated system disconnected me. I tried 7 times. I tried to call Caliber Home Loan Corporate # ...

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Caliber Home Loans, Inc Mortgage loan modification,collection,foreclosure

June 3, 2016 - First adn foremost my account is with Caliber HOme Loans which apparently took over for -. I have been trying for months to get ahold of them, and for some reason they claimed that i put a CEASE and decist order on the account whICH did n't come from me - so for months no communication and DELAY in getting the process started. Secondly, they have misapplied payments as some payments were made from my account, and my husbands account, They refuse to credit the account.. NOW here we are -, my house is set for foreclosure - -, i have fa'xd, emailed, sent everything MULTIPLE times, eac...

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Caliber Home Loans, Inc Mortgage application, originator, mortgage broker

June 3, 2016 - I am so desperate I hope you truly are able to help me with this matter that has gotten out of control. I have submitted numerous times a complete modification packet to Caliber and I do not get any help. They always use the wrong income in order to denied me. Caliber has schedule many times a sale date even though my file was under review. I am livid because recently I was denied on - -, 2016 and was advice by Caliber that if I wanted to reapply I can always submit a new packet due to my appeal being denied.Therefore, I submitted a complete packet on - -, 2016 to Caliber. But now ...

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Caliber Home Loans, Inc Mortgage loan servicing, payments, escrow account

June 1, 2016 - There have been several major problems with Caliber Mortgage, as I have complained about their failures 2 times - -failure to post payments ( signif. amts ... >= $1,000,000 since -/-/- ), failure to update my account accurately - -in turn, failures to report accurate info to - Credit Bureau - My credit score is suffering, due to inaccurate reporting info. Also, they say I owe for -/-/- - -not true. And they 're threatening foreclosure action, even tho I 'm paid up on mortgate..thank you....

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Caliber Home Loans, Inc Mortgage loan modification,collection,foreclosure

May 31, 2016 - Dear CFPB : My first compliant CFPB Number : - filed in - - I explained and laid the ground for a fraudulent mortgage foreclosure against me and my wife by Caliber Home Loans and it 's alleged trustee, - Master Participation Trust. Caliber Home Loans in their response to my original compliant said they conducted an internal investigation by the - - - - of our allegations of fraudulent assignments. They said once the investigation completed they would send us the results of their findings. The last we heard was that they found no merit in our allegations and the investig...

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Caliber Home Loans, Inc Mortgage loan modification,collection,foreclosure

May 31, 2016 - In my - past complaints with the cfpb about Caliber Loans, I received -, conflicting responses to the same question which only adds to my confusion. According to Caliber, - no longer owns my loan, yet Caliber has not registered this wit h - land records. Their response was when it goes to sherrifs sale and is sold, then the transfer witll take place and that it was registered on - - and is pending. As soon as it goes through, I will be notified. As of - - land records has no record of this. Which is it?...

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Caliber Home Loans, Inc Mortgage loan servicing, payments, escrow account

May 30, 2016 - Caliber continues to deny the assistance requested with our account and to compensate us for our time and the lack of customer service and the ongoing damage it has done to us. The following are the issues that have not been resolved : Prior Servicer On - -, - - erroneously sold our home mortgage to the - - - Master Participation Trust by labeling our account as in default, and/or a distressed loan in trouble. Not only were we not behind in payments we were ahead. As soon as Caliber began servicing our loan we contacted them to let them know that false information had been...

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Caliber Home Loans, Inc Mortgage loan modification,collection,foreclosure

May 27, 2016 - The servicing of my mortgage was switched to Caliber in -, 2015. They sent me papers to apply for a modification. I completed the application and sent it back to Caliber with all the supporting documents they asked for. I did not hear anything for a while so I called to follow up. They said my application was in process and they would get back to me. I did not hear anything for a long time so I called to follow up again. This time I was told they would have to look into it. It has been very hard to communicate with Caliber because there does not seem to be - specific person assigned to...

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Caliber Home Loans, Inc Mortgage loan servicing, payments, escrow account

May 24, 2016 - Hi, Please refer to my previous case # -. Caliber Home Loans is delinquent with my taxes once again. If this company can not pay my taxes on time, I would like my escrow refunded to me and I will pay the taxes. I am sick and tired of their excuses which leave me to believe they are using my money for something else. According to my township, they are receiving notices. Please advise what the next steps are....

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Caliber Home Loans, Inc Mortgage application, originator, mortgage broker

May 23, 2016 - I contacted - - - # - regarding a mortgage. I explained to him from our initial conversation that I previously had a short sale and wanted to know if I would still be eligible for a mortgage, he proceeded to ask me for personal information and replied that there would be no problem in getting me approved. I disclosed to him that I wanted to buy the same house I previously owned, he stated that would n't be a problem. He provided a pre-approval and had me complete and signed disclosures. One week prior to closing and after paying for inspection/appraisal and attorney fees he called ...

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Caliber Home Loans, Inc Mortgage loan servicing, payments, escrow account

May 21, 2016 - On -/-/2016 I received an escrow letter from Caliber Home Loans stating that My mortgage payment was going to increase from $620.00 to $1500.00 on -/-/2016 due to an escrow shortage caused by an HOA assessment in the amount of $340.00. I immediately contacted Caliber and spoke to - who advised me that a check was being sent every month in the amount of $340.00 to the - - - - - - - - - - at - - - - - Fl -. I advised her that my association is - - at - - - - Fl - and my association fees are paid by me every month...

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Caliber Home Loans, Inc Mortgage loan servicing, payments, escrow account

May 20, 2016 - I had asked Caliber Home Loans to be removed from e-statements and for them to mail me statements -/-/2016 because I would miss the e-statement emailed to me and accrued a late payment. They removed that late payment. Caliber Home Loans did not remove me from e-statements nor did they mail me a statement and I accrued another late payment penalty. I called again in -/-/- requesting to be removed from e-statement and never receive a statement by mail. I called again in -/-/- and explained how I have always paid in advance when I would receive my statement in the mail. Now this e-sta...

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Caliber Home Loans, Inc Mortgage loan modification,collection,foreclosure

May 15, 2016 - I initially filed a claim against -. They informed me that " the mortgage was sold and servicing was transferred to -, - - -, -. This has lead to a Summary Judgement for Foreclosure. The Sheriff Sale is pending now, for - -, -. The listed Plaintiff is TRUST, c/o - - by assignment. According to an independent Forensic Loan Audit, the " mortgage was in Violation of the " FTC Act and Unfair & Deceptive Acts and Practices. '' Some of the specific Violations cited were 1 ) Unconscionability, 2 ) Duty of Good Faith and Fair Dealing, 3 ) Unfair and Deceptive Acts and ...

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Caliber Home Loans, Inc Mortgage loan servicing, payments, escrow account

May 15, 2016 - Caliber continues to demonstrate their unwillingness to provide the exemplary customer service they say they strive to provide. They also demonstrate their inability to provide accurate and consistent information. We want to know why the letter they provided on - -, - was addressed to me at - , GA -. The letter pertained to CFPB Case Number : -. Single Point of Contact : Caliber was provided with a letter that Beneficial sent on - -, - that stated our home loan was 30 days in default and they were required by New York State Law to provide the letter because as the...

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Caliber Home Loans, Inc Mortgage loan servicing, payments, escrow account

May 12, 2016 - discharged from bankruptcy - 2015 I have paid my mortgage every month. Mortgage company sold my loan to another and new company saying I owe - or will foreclose on my by - -. I provided proof of my mortgage payments still they persist that my account is delinquent....

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Caliber Home Loans, Inc Mortgage loan modification,collection,foreclosure

May 11, 2016 - The response to my last complaint on cfpb was sent. by -, to my home. Included were copies of my past interactions with them, as well as - other peoples information! Caliber account numbers, names and addresses. It makes me wonder why has MY information in their hands. I can not believe that - is so lax with the handling of peoples lives....

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Caliber Home Loans, Inc Mortgage loan modification,collection,foreclosure

May 10, 2016 - I have received an incorrect - for - from Caliber Home Loans. The property was purchased on -/-/- for $56000.00, paid on for 11 years and sold at a short sale for $20000.00 on -/-/-. I have authorized my partner to talk to Caliber in trying to resolve this issue to no avail. This has been going on since -/-/- and here it is -/-/-. We have called at least 3 times but have been given the run-around by employees and supervisors. We have talked to Customer Service and Short Sale Department, but no one was willing to listen and re-send a corrected -....

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Caliber Home Loans, Inc Mortgage loan modification,collection,foreclosure

May 10, 2016 - I have been working with Caliber Home Loans on a mortgage modification. I had requested a fixed rate mortgage but they gave me an adjustable rate mortgage. I think that their practices are predatory. I want a fixed rate mortgage. They also did not give me enough time to examine the mortgage modification paperwork. I received the paperwork Friday, - - and they required that the documents were received back by them by Wednesday, - -. I had wanted to appeal the modification to get a fixed rate and a more affordable payment but they purposefully did not give me enough time to review th...

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Caliber Home Loans, Inc Mortgage loan servicing, payments, escrow account

May 10, 2016 - My mortgage company sent me a modification offer which I signed and accepted. My total monthly mortgage payment is supposed to be $1600.00. Caliber Home Loans just called me and told me that my total mortgage payment due is $2300.00. I asked why it was that much and they explained that they had forgot to add fees to mortgage modification so $2300.00 is the amount due ; this can not be legal. Caliber Home Loans needs to waive any fees that they " forgot '' to add to our executed mortgage modification agreement. Caliber Home Loans took more than 90 days to approve my modification so they h...

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Caliber Home Loans, Inc Mortgage loan servicing, payments, escrow account

May 9, 2016 - - - - ( - ) made an overdraft from my checking account for my - mortgage paymentin the amount of $ - requested the overdraft amount of $ -to be placed back into my checking account.Thisscenariocould have been easilyresolved were it not for theexisting- governingletters, rules, policies andregulations. - statement for -/-/2016mortgage paymentfrom -statement stated my mortgagepayment for -/-/2016was $ - budgeted for this amount from my -/-/- checking account.- posted myMortgagePayment due on -/-/2016to my checking account on - -, 2016 for $ ...

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Caliber Home Loans, Inc Mortgage loan servicing, payments, escrow account

May 5, 2016 - In -, my mortgage server was - -. They sent me literature on the - modification program, I filled out the application and was approved for a modification. My payments were $1500.00 a month and was reduced by $250.00 dollars. I successfully paid on time per the guidelines on the modification. Six months later, I received a letter from - - stating that my modification was denied for a permanent modification, and the reason i was denied was because my monthly income exceeded the guidelines. Then, - - sent me a letter indicating that my payments that were made during th...

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Caliber Home Loans, Inc Mortgage loan servicing, payments, escrow account

May 4, 2016 - CALIBER LOANS have done everything against my wife and I on our mortgage loan with them. I paid them faithfully on - of each month and never missed a payment. I sent them bank statements and supervisor letters from - WHO TRANSFERED ME TO CALIBER. the beneficial letter was proof to CALIBER that I had not missed any payments with -.now CALIBER IS GIVING WRONG INFO TO - my current motgGE CO. AND THEY ARE HARRASSING ME FOR MORE MONEY SINCE caliber DECIDED TO CHANGE THE AMOUNT I OWED TO -. MORE DOLLARS .please I am begging you help my wife and I with these predator companies. ...

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Caliber Home Loans, Inc Mortgage loan modification,collection,foreclosure

May 4, 2016 - I applied for a hamp loan approximately 4 years ago have gone thru over - different loan officers and have been told that i qualified for loan only to be changed to another person. What i have gone thru is so unbeliveable that i was directed to go public and they gave me your email plus another to see if you can investigate because i have no were else to turn, I have done everything they asked over and over just to end up losing my house i have been in for - years due to there mistakes and there is nobody to hold them accountable. i have put out large sums of money and have all the paper...

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Caliber Home Loans, Inc Mortgage loan servicing, payments, escrow account

May 3, 2016 - Below is one of many letters written to Caliber explaining their multiple misappropriation of funds errors : We were instructed to write a letter to your department directly by -, ID # - today, -/-/2016 regarding the misappropriation of funds handled by your cashier department. There has been a total of $3800.00 sent in for - and - mortgage payment that has not been applied to our account. Today we received a breach of contract letter and notice that foreclosure was impending by the end of this month. This in turn has allowed Caliber to qualify us as " in default '' therefo...

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Caliber Home Loans, Inc Mortgage settlement process and costs

May 2, 2016 - After reviewing my credit report I notice a foreclosures from a mortgage company called Caliber Homes that I never heard of or had a mortgage with! The only mortgage I have had was through - mortgage. I then realized there were - foreclosures from the same property. My wife and I went to court and lost our home to - in 2013. I submitted a dispute with the credit bureau regarding Caliber Homes and requested the name, address and telephone number, of who they contacted in order to verify the information. I informed them that I was putting a file together of all names, titles, and docu...

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Caliber Home Loans, Inc Mortgage loan servicing, payments, escrow account

April 30, 2016 - Caliber Home Loans has persisted in concealing an agreement they made with - when they sold the loan to Caliber in - 2014. The agreement was for Caliber to address errors in our account committed by -. Caliber has also continued to make mistakes when attempting to address our concerns. They are outlined in the documents attached but include : failure to appoint a Single Point of Contact for over 5 months after assuming servicing of the loan, the SPOC ( - - ) refused to complete research on our account to address errors, Caliber continues to remove an unsubstantiated claim of $3...

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Caliber Home Loans, Inc Mortgage loan servicing, payments, escrow account

April 28, 2016 - The home loan was transferred from - to Caliber Home loans in - -. In - -, - Caliber Home Loans filed a motion to cancel the foreclosure on my - real property at - - - - - - -, Florida - loan number -. I made application for a loan modification. Despite the servicers motion to cancel the foreclosure sale the foreclosure sale was held by surprise. I have attempted to save my primary residence for my - children. I have been told I have to vacate the house now. When I asked about relocation assistance monies and a move out date I was not given an...

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Caliber Home Loans, Inc Mortgage loan modification,collection,foreclosure

April 27, 2016 - - was the servicer of my loan, it was sold ( to whom, I do n't really know ) and - became the servicer. - accept my loan modification as '' complete '' but in fact, it had no signed IRS tax transcript request and no signed Dodd Frank certificate. No signed IRS Tax Transcript request, and neither - nor Caliber ever wrote to me to say this form was missing. MY RMA was denied, by Caliber for HAMP and then later, an in house mortgage. Caliber is now asking me to send in everything again. Therefore, they denied an incomplete application. ...

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Caliber Home Loans, Inc Mortgage loan modification,collection,foreclosure

April 25, 2016 - -, T- - - -, - Consumer Financial Protection Bureau - Caliber Home Loans , Inc Attn : Loss Mitigation -, OK - Tel : - Fax : - -- Ref : Complaint against Caliber Home Loans. Loan # - On - -, -, we financed $150.00, - our home -, Texas, - through - - - -, -, AZ, - at 5.875 % interest rate. On - -, -, owner of property Deed of trust -, husband to the borrower of note filed Chapter - wage earner plan to help manage and catch up in our mortgage payment with base loan principal balance of $120.00, -...

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Caliber Home Loans, Inc Mortgage settlement process and costs

April 22, 2016 - I chose Caliber Home Loans as my lender to buy a condo. I had 53 days before I closed on the condo. The seller chose a long closing because she had not found a place to move at that point. Although I had 53 days before closing, in order to make my offer attractive I did a 21 day financing contingency. Caliber was well aware of my 21 day financing contingency and ensured me it would not be a problem. I followed up with my loan officer everyday to make sure everything was going smoothly. She ensured me that everything was fine and we would be able to close on time. Not once during this process w...

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Caliber Home Loans, Inc Mortgage loan modification,collection,foreclosure

April 22, 2016 - I fell behind on my mortgage payments due to illness, I started working with a housing counselor in - 2015. She submitted a a completed workable solution packet to them. Maybe a month or two later, I received a call from my lender requesting I send in more papers. I did that. We have been to court here in -. eight times and only to be told they need more papers. I have done what they asked me over and over again. The housing couselor also sent them what papers they asked for. I only want to start making payments to save my home. ...

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Caliber Home Loans, Inc Mortgage loan servicing, payments, escrow account

April 21, 2016 - Caliber offered a permanent modification, it was signed, notarized and sent back on - -, 2016. On or about - -, 2016 the payment was increased by about $150.00. When Caliber was questioned about this on - -, 2016, the customer service representative said it was because of an escrow shortage. They also said that an analysis was done in early -, so the analysis was requested and the rep said she would not send it out. She finally relented and said it would be sent out, but to this day the analysis has not been received. It was questioned as to why the shortage was not incl...

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Caliber Home Loans, Inc Mortgage loan servicing, payments, escrow account

April 20, 2016 - I issued a complaint against - - about the title transfer of my mortgage and not being informed of a foreclosure. - has contacted me and stated they can remove the foreclosure from my records with proof of improper title transfer and supporting court cases. These have been sent to -. My loan was sold from - to Caliber Home Loans when they never legally had the title to actually transfer. This is to inform Caliber Home Loans of the incorrect foreclosure they have on record on my name. Here is what was relayed to - Bank as to the issue : The title of my loan was not transferre...

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Caliber Home Loans, Inc Mortgage loan servicing, payments, escrow account

April 17, 2016 - I got my last mortgage statement, with a significant increase in payment, from - to -. When I tried to inquire about this issue with Caliber Home Loan, which requires your loan number, all forms of communications, voice, on-line, do not recognize the account number, -, on my mortgage statement. When I try and e-mail --, found on my mortgage statement, there server refuses the e-mail. I seems to be no alternative other then mail, to contact this firm. ...

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Caliber Home Loans, Inc Mortgage loan servicing, payments, escrow account

April 17, 2016 - We recently purchased a condo in - -, CA. Our lender : Caliber Home loans. Mortgage payment were set up as a direct deduction from my bank account. Since we travel extensively, I returned to the condo on - - and found several delinquency notices presumably to me from a company called -. They bore an incorrect middle initial. We were never informed by - or - of any changes to our loan. Please advise. ...

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Caliber Home Loans, Inc Mortgage loan servicing, payments, escrow account

April 16, 2016 - Caliber Home Loans, Inc. assumed the servicing of our mortgage from - - on - -, -. We had our Chapter - bankruptcy discharged by Judge - - - of the - District of New York, United States Bankruptcy Court on - -, - ( Case No. - ). An order of Final Decree was issued on - -, -. In a letter dated - -, -, - - -, attorney for - states, " I have confirmed with - that its pre-Petition arrears claim was paid in full, and that the debtors are up to date with respect to remittance of their post-Petition mortgage payments. '' This ...

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Caliber Home Loans, Inc Mortgage loan modification,collection,foreclosure

April 14, 2016 - My home is in foreclosure, and despite the fact that in -, Caliber/- Master Permanent Trust informed me that they were the new creditor/assignee of my mortgage, there is no recording in land records as to this day to support this, and further, -, the supposedly " former '' loan holder still continues to be listed as the plaintiff in the Sheriff 's sale. I suspect that Caliber may be deliberately not recording recent changes in mortgage assignments to further enrich themselves, ( by avoiding paying the real estate recording fees ) and at the same time to shield themselves from legal ac...

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Caliber Home Loans, Inc Mortgage loan modification,collection,foreclosure

April 13, 2016 - Caliber Home Loans charged excessive fees when i refinanced the loan. After a painful and long waiting resolution for the arrears i was able to cure the default and pay the loan with another loan. I do not quite understand what they charged in the escrow balance. I do not have a break down of the charges and fees or an explanation. In addition Caliber Home Loans sent - different pay off to escrow .I signed documents in escrow based on the pay off for - - and on - - Caliber Home loans faxed another pay off to escrow .I signed escrow and Title documents based on the - - pay ...

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Caliber Home Loans, Inc Mortgage loan modification,collection,foreclosure

April 12, 2016 - My mortgage is currently serviced by Caliber Home Loans ( CHL ), who took over servicing for - ( - ) on -. - adjusted our escrow account without notification, causing our normal monthly payments to fall short when paid. CHL then proceeded to forcefully lock us out of our home without warning, which is a clear violation of RESPA law. They hired - ( - ) to take this action and advised them not allow re-entry into the property. Then CHL proceeded with foreclosure action and set a sale date of -, ultimately postponing it to -. CHL has recently allowed re-entry in to the pro...

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Caliber Home Loans, Inc Mortgage loan modification,collection,foreclosure

April 4, 2016 - 1. I received from - - - - ( who is the servicer for - the investor of the loan on my house ) " Trial Period Plan Notice '' for loan modification on my home ( Homestead ) See exhibit " A ''. I made the first two months payments on time to - -. 2. On - -, - and approval letter from - for the loan modification with set terms sent to - - and copy was sent to me by - - ( see exhibit " B '' ). 3. On - -, - I received letter from - - stating that " - '' the investor of my home loan has changed the servicer of my loan to " Caliber Home ...

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Caliber Home Loans, Inc Mortgage loan modification,collection,foreclosure

March 30, 2016 - I filed previous complaint number -. If I have to go through foreclosure, both - - and I are both losers. We both will lose a lot of money if I go through foreclosure. Due to the fact that Caliber Home Loans did not tell me the - - Guidelines up front is the reason that I am in this situation. Had I known the guidelines, I would have made a different decision. I am now facing foreclosure. I had wanted a modification but Caliber did not tell me the - - Guidelines, The property was rental property and I had an agent ready to rent the property out. Even though it was in pr...

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Caliber Home Loans, Inc Mortgage loan servicing, payments, escrow account

March 29, 2016 - Our mortgage was sold to Caliber Home Loans from -. We were to begin making payments to Caliber. We authorized our first payment to Caliber to later find out that Caliber turned the payment over to - to cover a past due payment. I called and questioned why the payment did not get credited to the account number and company that I authorized it to go to and was told that Caliber. After questioning serval for phone agents I did not recieve satification in their responses. Since the payment would not be credited to the account I began to apply for a modification because we would now be behin...

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Caliber Home Loans, Inc Mortgage loan servicing, payments, escrow account

March 25, 2016 - We have been struggling with Caliber Home Loans since - - to correcting errors in our account. Prior to - -, - our loan servicer was -. They made numerous mistakes during the period of - - to - -, -. During this time period we were not only current but paid through - with $500.00 in our account for - 's payment. Caliber told us that our account was behind. It took quite awhile for Caliber to research it and then we were told that - had made some mistakes. We struggled with - to get our records to pinpoint where the problem was located in our accou...

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Caliber Home Loans, Inc Mortgage application, originator, mortgage broker

March 21, 2016 - A credit information consolidator, acting on behalf of my mortgage company, made a number of improper " hard '' credit inquiries in 2016 resulting in subsequent adverse credit decisions including denial of credit or higher interest rates. - inquiry was specifically not approved and during the application process multiple inquiries were made within a 30-day period. I authorized 1 inquiry. I contacted the reporting credit bureaus who referred me to the credit information consolidator. The credit information consolidator refused to remove the unauthorized inquiries because they were acting on ...

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Caliber Home Loans, Inc Mortgage loan modification,collection,foreclosure

March 21, 2016 - I have made at least three requests for modification of my mortgage with Caliber Home Loans, all of which have been denied. They have not provided sufficient reason for the denial and three appeal letters have always resulted in a denial. I am concerned about the practices of Caliber Home Loans and their possible discrimination against certain type homeowners. They appear to want to appeal to all homeowners and say that offer help for distressed mortgages etc, but they have made no effort to assist us as evidenced by all the denial of modification requests. They only have been servicing our mo...

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Caliber Home Loans, Inc Mortgage loan modification,collection,foreclosure

March 18, 2016 - On -/-/-, I received a modification of my mortgage from - Mortgage based on a medical hardship. I was approved for a loan modification under the Home Affordable Modification Program. New trial payment was to be $810.00. The first payment under this modification plan was due on -/-/-. On -/-/-, the loan was transferred from - to Vericrest Financial. On -/-/- I received notification from - that the loan was transferred to Vericrest Financial and that all my payments should be made directly to them. On -/-/-, I attempted to make my first to...

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Caliber Home Loans, Inc Mortgage settlement process and costs

March 18, 2016 - First, the Buyer needed a POA for his wife. We sent it to Calibur Home Loans for them to approve and complete with whatever requirements they have for a POA and make sure the names where what they were going to require. We sent a - - to the wife in Colorado at a cost of $170.00, we received it back Wednesday and now - is saying it does not meet their Criteria. This loan should have closed at the end of -, they are still not ready to close it ; however, they are going to lower the interest rate by - today and say they do not have to Re-Disclose for that and that the wife is now...

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Caliber Home Loans, Inc Mortgage loan servicing, payments, escrow account

March 17, 2016 - -, NJ - - -, 2016 Caliber Home Loans -, OK - Account Number : - RE : Request for Payoff Statement TO WHOM IT MAY CONCERN : We are writing to request Caliber Home Loans provide us with a Payoff Statement pursuant to 12 CFR 1026.36 ( c ) ( 3 ). For the record, we continue to dispute the validity of the alleged debt. " PAYOFF STATEMENTS. In connection with a consumer credit transaction secured by a consumer 's dwelling, a creditor, assignee or servicer, as applicable, must provide an accurate statement of the total outstanding balance that would be required to pay the consu...

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Caliber Home Loans, Inc Mortgage loan modification,collection,foreclosure

March 14, 2016 - My loan originated with -. The lock in agreement did not match the loan on signing day. I was told that issue would be straightened out, only to learn - dissolved and loan was transferred to -. A year later I was laid off and discovered there was loan modification program, I could possible qualify for. ( Keep in mind, my wife and I had credit scores of - at this time. ) Initially - informed us, unemployment was not considered income. A few months had past, and the unemployment rule was changed by -, we were told we met all requirements except, we needed to fall delinquent t...

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Caliber Home Loans, Inc Mortgage loan modification,collection,foreclosure

March 1, 2016 - In a recent response from Caliber for case - ( under the assistance section ) it was stated that it was unclear as to why I contended that Caliber has failed to offer me foreclosure alternatives. Since - 2013 Caliber has only asked me if I had the information for -, they have not demonstrated that they want to help me keep my home. I asked for a cease and desist because Caliber representatives were so nasty and rude. Please listen to previous conversations between me and Caliber that began in - 2013. Even with the cease and desist, I call frequently and have spoken with at least -...

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Caliber Home Loans, Inc Mortgage loan servicing, payments, escrow account

February 29, 2016 - My mortgage with - was transferred to -/-/- to Caliber Home Loans. I was not aware of this til -/-/- of the transfer, effective for -/-/-. I have never in the course of my mortgage contract missed a payment to -, nor later Caliber. - accepted my monthly payments and I noticed -/-/- that my -/-/- payments were placed into an UNAPPLIED CASH ACCOUNT. I went to - in person, called and sent written communications to -, then Caliber outlining the issues, without receiving resolution. - refused to correct the mis-applied funds. Caliber -/-/- demanded pa...

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Caliber Home Loans, Inc Mortgage loan modification,collection,foreclosure

February 17, 2016 - I believe Georgia law has not been followed concerning a Foreclosure. I believe I am going to be victim of a Wrongful Foreclose as of -/-/-. I dispute the lender Calibur Homes sending a current notice that specify the default, action required to cure the default, 30 days notice to cure the default and that failure to cure may result in acceleration of the sums secured by the Security Deed. The notice shall further inform me of the right to reinstate after acceleration. Caliber Home Mortgage attorney provided me today -/-/- with a letter from -/-/- when the loan was w...

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Caliber Home Loans, Inc Mortgage loan modification,collection,foreclosure

February 16, 2016 - Initially, I submitted documentation to Caliber Home loans that there was no lien on the home from - -, because I had only received a notice in the mail regarding that - collection agency. After going down to the courthouse, I learned that - - had a judgment on my home. The debt was paid on - 2015. In - 2015 Caliber received documentation that the debt was paid and there was no lien on my home. Caliber still denied the remodification due to a lien. ...

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Caliber Home Loans, Inc Mortgage loan modification,collection,foreclosure

February 16, 2016 - -/-/- emailed hardship application and supporting financials to Caliber -/-/- Caliber requested rental agreement for rental income -/-/- LOE needed for one item on the RMA -/-/- Letter from Caliber acknowledging receipt of a complete packet, review to be conducted in 30 days, letter is attached -/-/- contacted - for status update, - advised that the in house was completed but then they realized that this loan qualified for HAMP review ; file went back into review on -/-/- -/-/- Caliber advises file pending review -/-/-...

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Caliber Home Loans, Inc Mortgage loan servicing, payments, escrow account

February 12, 2016 - I recently bought a home in - -. My mortgage company is Caliber Home Loans. The escrow payment was $500.00 per month ( includes taxes and insurance ) based on a $330000.00 purchase price. Because I bought an older home, the assessed value the previous year ( - ) was lower BUT my escrow payment and property tax payment was based on $330000.00 and what I would pay in - and on ( not the lower value ). A couple months ago I received a supplemental tax bill, which was n't surprising, but there was enough in my escrow account to cover it because my mortgage payment was based on a ...

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Caliber Home Loans, Inc Mortgage loan modification,collection,foreclosure

February 11, 2016 - In - of - I was making payments under a modification yet I was denied by - - -, citing that I had not mailed back the modification packet. They immediately proceeded with a foreclosure that occurred that same month. After investigating the facts they found that they had not mailed me the documents they were requesting and proceeded to rescind the foreclosure. At the same time the loan had been transferred to a new servicer, Caliber Home Loans. - stayed in closed communication and in early - - I spoke with the trustee who said the rescission had been completed, I further...

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Caliber Home Loans, Inc Mortgage loan modification,collection,foreclosure

February 11, 2016 - After suffering financial hardship due to divorce and reduced work hours, I requested my mortgage company to approve a short sale on my house. A foreclosure sale was scheduled in 14 days ( - -, 2016 ) but we had just received an offer for $210000.00 that would pay off my loan with them ( Pay Off Amount is $200000.00 ) and only leave them to pay part of the commission to the real estate agents and other closing costs. My agent sent them the purchase contract along with other documentation they requested and asked them to please postpone the foreclosure sale until they have time to tho...

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Caliber Home Loans, Inc Mortgage loan servicing, payments, escrow account

December 10, 2015 - To Whom It May Concern, My mortgage loan was recently transferred to Caliber Home Loans on - -, 2015. I have received nothing but conflicting information since they took over from - - -. My first experience is when I called to request a payoff. I was told it would take - hours to generate but my balance was well below $3000.00. This was around - -. I secured the funds and called back to payoff my loan. I was then told I owed up to $8000.00. The customer service representative indicated I was given wrong information and requested another payoff. I went ahead and paid...

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Caliber Home Loans, Inc Mortgage loan modification,collection,foreclosure

December 1, 2015 - Hi, I have been trying to get my mortgage modified since -. My servicer is Caliber Home Loans. My uncle co-signed my loan when I purchased my house. I was told by - -, my Caliber representative to have a quit claim deed filed removing him which I did in -. My uncle does n't live in the property and does n't contribute to my household. I have submitted - loan modification applications. I am also working with a HUD counseling agency. The very last modification that was submitted she thought we had worked out this issue regarding my uncle and the quit claim deed. They continually a...

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