Stephens and Michaels Associates, Inc. Debt Collection Complaint

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed debt was paid

Stephens and Michaels Associates, Inc. Debt collection department,

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed Debt was paid California

Debt was paid/ settled in full. The company agreed to remove the debt from my credit report. Instead, the company updated the credit report to show a past due amount minus the amount I paid. This is unacceptable. I would not have paid a dime unless the item was going to be fully removed. I have filed a complaint with my credit card company as well. The call was recorded and I am very clear on what I agreed to with the company. After reviewing several websites, this company has a track record for shady practices and unfair collection practices.

Stephens and Michaels Associates, Inc. customer in California
May 26, 2016

* Source: CFPB Complaint Database

Stephens and Michaels Associates, Inc. response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Stephens and Michaels Associates, Inc.Cont'd attempts collect debt not owedSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCont'd attempts collect debt not owedSource: Consumer Financial Protection Bureau

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