Resources for resolving common issues with Stephens and Michaels Associates, Inc. products and services
The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.
The CFPB will forward your complaint to Stephens and Michaels Associates, Inc. and work to get a response. After your complaint is forwarded, Stephens and Michaels Associates, Inc. has 15 days to respond to you and the CFPB. Stephens and Michaels Associates, Inc. is expected to close all but the most complicated complaints within 60 days.
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Stephens and Michaels Associates, Inc. Debt collection cont'd attempts collect debt not owed debt was paid May 26, 2016 - Debt was paid/ settled in full. The company agreed to remove the debt from my credit report. Instead, the company updated the credit report to show a past due amount minus the amount I paid. This is unacceptable. I would not have paid a dime unless the item was going to be fully removed. I have filed a complaint with my credit card company as well. The call was recorded and I am very clear on what I agreed to with the company. After reviewing several websites, this company has a track record for shady practices and unfair collection practices. ... |
Stephens and Michaels Associates, Inc. Debt collection communication tactics frequent or repeated calls July 29, 2015 - Will not tell me anything regarding the purpose of their call or their names or the company they work for unless I give them my personal information. Not going to happen! ... |
Stephens and Michaels Associates, Inc. Debt collection disclosure verification of debt not disclosed as an attempt to collect July 2, 2015 - Collection Company Name : Stephens Michaels & Assoc. Representative did not give her name until I asked, rep. never notified me call was attempt to collect debt, rep. never told me call was being recorded, rep. also claimed that there was supposed to be a pre-recorded message verifying all of those things before our call was connected ( implying auto-dialer ) but recording never happened. ... |