Stephens and Michaels Associates, Inc. consumers have reported over 59 official complaints. Out of the 59 consumer complaints against Stephens and Michaels Associates, Inc., 17% were disputed by the consumer (i.e. the consumer was not happy with how Stephens and Michaels Associates, Inc. responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Stephens and Michaels Associates, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
| Issue | Complaints | Disputed |
|---|---|---|
| Cont'd attempts collect debt not owed | 31 | 19% |
| Communication tactics | 16 | 13% |
| Disclosure verification of debt | 8 | 13% |
| False statements or representation | 2 | 0% |
| Improper contact or sharing of info | 2 | 50% |
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Stop CallsStephens and Michaels Associates, Inc. Debt collection cont'd attempts collect debt not owed debt was paid May 26, 2016 - Debt was paid/ settled in full. The company agreed to remove the debt from my credit report. Instead, the company updated the credit report to show a past due amount minus the amount I paid. This is unacceptable. I would not have paid a dime unless the item was going to be fully removed. I have filed a complaint with my credit card company as well. The call was recorded and I am very clear on what I agreed to with the company. After reviewing several websites, this company has a track record for shady practices and unfair collection practices. ... |
Stephens and Michaels Associates, Inc. Debt collection communication tactics frequent or repeated calls July 29, 2015 - Will not tell me anything regarding the purpose of their call or their names or the company they work for unless I give them my personal information. Not going to happen! ... |
Stephens and Michaels Associates, Inc. Debt collection disclosure verification of debt not disclosed as an attempt to collect July 2, 2015 - Collection Company Name : Stephens Michaels & Assoc. Representative did not give her name until I asked, rep. never notified me call was attempt to collect debt, rep. never told me call was being recorded, rep. also claimed that there was supposed to be a pre-recorded message verifying all of those things before our call was connected ( implying auto-dialer ) but recording never happened. ... |