SunTrust Banks, Inc. Mortgage Complaint

FHA mortgage Loan servicing, payments, escrow account

SunTrust Banks, Inc. Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Georgia

I would like to file a formal complaint against SUNTRUST MORTGAGE. I am receiving correspondence from Suntrust Mortgage almost daily in regards to late payment which was included in a chapter -. The bankruptcy has been discharged and one of the criteria from the TRUSTEES was to make sure mortgage to be paid on time. I have made every payment on time since bankruptcy and Suntrust is continuing to show late fees which has since been paid by bankruptcy court. I made -/-/- and -/-/- payment on time and today I am receiving a registered letter stating I 'm 2 months behind. I have spoken to - representative from Suntrust and I was told they would update their record. Nothing has been done and I refuse to allow them to report missed payment to Credit Agency due to their inefficiency.

SunTrust Banks, Inc. customer in Georgia
May 19, 2016

* Source: CFPB Complaint Database

SunTrust Banks, Inc. response to complaint:
Closed with monetary relief

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