U.S. Bancorp Bank Account Or Service Complaint

U.S. Bancorp Bank account or service department,

Cashing a check without an account Making/receiving payments, sending money Colorado

In - of 2015, when I opened by bank statement I found that $38000.00 had been removed without my knowledge or permission. Since that date, I have received from USBank just over $6000.00 in the electronic checks that were fraudulently removed but still have a balance owed to me of $26000.00 of which no one will tell me of a potential date to be made whole. Last time I filed a complaint with cfpb I did receive a reply from USBank stating they were sorry I was unsatisfied with progress but they will continue to plug on. It has been 10 months with really no progress, or communication other than the response to the inquiry from CFPB. I wrote to the same person who wrote to me again with no response. I have called and will continue to call their fraud line for any update but none seems forthcoming. If you could once again request that they update me I would be appreciative. I look forward to some kind of progress with this loss. OR if you or USBank could suggest a way to assist in this recovery.