Nationstar Mortgage Mortgage Complaint

Nationstar Mortgage Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account California

I pay the mortgage using online banking via - - -. I always schedule the payment to be the last day the mortgage service lists on billing statement. If this day is a non-business day, I schedule it on a banking business day prior to the last day. The last day is usually the - of the month, and most of the time it falls on a business day. When I scheduled a payment for - - ( a Tuesday ) on Monday - - morning, I found out the Monday the - was a holiday and my payment would not be processed until - -. I have - mortgages to pay. - of mortgages are with -, - with Nations Star, and - with -. I went to each website and paid the mortgage online at each of these sites ( i.e., -, Nations Star, and Cenlar ). Only - - charged me a $9.00 transaction fee because it was after the - of the month. I did protest this with Nations Star at the customer service link on their website, but they refuse to refund me the fee. In my opinion this fee is illegal and I should be refunded the money.