Mercedes-Benz Financial Services Consumer Loan department,
Vehicle loan Managing the loan or lease Washington
Mercedes Benz Financial Services services our loan for our Mercedes car. On or around - -, 2016 they upgraded their payment system and the system was down for several days. I made a payment on -/-/16 at mbfs.com. I checked the payment history and it shows $0.00 principal, $0.00 interest, and the amount I paid as " over paid '' for the past THREE MONTHS!! It does not even show the total remainder owed anymore. This is not acceptable for a lender, thus I am filing this complaint.
Mercedes-Benz Financial Services customer in Washington
May 12, 2016
* Source: CFPB Complaint Database
Mercedes-Benz Financial Services response to complaint:
Closed with explanation
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