CCS Financial Services, Inc. Debt Collection Complaint

CCS Financial Services, Inc. Debt collection department,

Other (i.e. phone, health club, etc.) Disclosure verification of debt Not disclosed as an attempt to collect California

I bought - auto insurance through - because - gave discount to - executive member, which I have been a - executive member over 10 years. Everything was fine for a few years until I switched my auto insurance company to another auto insurance company. - started sent me letter saying I owed them $100.00, I called to find out they said they did not have any record of I was - executive member. I followed the instruction faxing the prove of - executive member to - over 10 times, after I faxed I called to find out if they got my fax, they always said there 's nobody able to see if the fax went through! The customer service DEPT said I should just wait if I got any mail to either confirm or asking for payment. This process was back and fore for over two months and still I kept receiving the bill demanding for the $100.00. However, the last statement I received was from collection then I called the collection company, trying to explain my situation. I offered to fax my prove of membership to the collection agency. But they said this was not their responsibility and referring me to contact - to correct it. But - never response if they received my prove of - executive member. The collection agency said their job was to collect the money for -. It became a never ending story.