Seterus, Inc. Mortgage Complaint

Seterus, Inc. Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure North Carolina

While we appreciate fixing the issues with the - and taking off the - late payment reference that has not completely fixed the issue. We sent back notarized copies of the deed in lieu paperwork prior to the - - deadline and the notarized copy shows that it was in effect - -, 2016. Having that paperwork in prior to - - there is no way that we can held responsible for there being a late payment of - and would request that this late payment be removed as well. My husband pulled his credit report today and noticed that the - late payment has been removed but now Seterus , Inc. has reported that we were late in - all of a sudden when that had not been the case prior. We would like Seterus , Inc. to stop changing other payment information without notifying us of this case since it does not appear in the - documentation which is the same as in this - file attached. We have attached a copy of the deed in lieu paperwork that has been referenced above.