Ditech Financial LLC Mortgage Complaint

Other mortgage Loan servicing, payments, escrow account

Ditech Financial LLC Mortgage department,

Other mortgage Loan servicing, payments, escrow account Ohio

We were in Bankruptcy and home loan with green tree! As, of - - United States bankruptcy court - district Ohio - division Judge - - - sent copy of " Order granting trustees motion to determine final cure and payment of mortgage ( Doc. - ) Served via regular mail : Green Tree Servicing LLC. - - - - -, SD -. On - - 2015 I was now to pay mortgage payment to Green tree since bankruptcy was over in the amount of $1100.00. I paid $1100.00 on -/-/2015 n $5.00 on -/-/2015. Payments received.-/-/- I receive monthly billing statement for amount of $5800.00 stating account severely delinquent stating no payments made for -/-/2015, -/-/2015, - and -/-/2015. The bankruptcy courts paid thru - 2015 payment. The final cure shows paid in full. I paid -/-/- payment they even thanked me on -/-/- bill for amounts paid and I was holding -/-/- bill in my hand and they printed it was not paid. Really seriously makes no since. We hired an Attorney to clear up this matter in - 2015 he sent letter to Ditech whom took over Green tree with no response. On - -, 2015 and - - our Attorney sent more letters still no response. I have called written letters pleaded for someone to help us but to no avail has anyone been helpful. Our credit report shows we are delinquent 90 days or more to Ditech. -/-/- monthly statement now shows no amount for current payment amount due. ' This is not a bill. This statement is for informational purposes only. Please pay bankruptcy trustee or Ditech. Omg!! Our billing statements now are being sent to our Attorney address which they wrote incorrect but he still receives them. What is going on with Ditech please help us resolve this matter.

Ditech Financial LLC customer in Ohio
May 04, 2016

* Source: CFPB Complaint Database

Ditech Financial LLC response to complaint:
Closed with explanation

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Contact Ditech Financial LLC

https://www.ditech.com/
800-700-9212
https://www.ditech.com/contact-us/home-loan-specia
1100 Virginia Drive Suite 100A
Fort Washington PA 19034
Ditech Financial LLC
Ditech Financial LLC

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