Wells Fargo & Company Consumer Loan Complaint

Vehicle loan Shopping for a loan or lease

Wells Fargo & Company Consumer Loan department,

Vehicle loan Shopping for a loan or lease California

I called my current bank to ask for a refinance on my current car loan. I am currently at a 6.9 % with 54 payments to go. I have improved my credit greatly since I took out this loan. They approved my loan and then offered me a rate higher than what I have at the same number of payments left. I did not know a bank can try and put you into a loan that created no benefit and raises my payment and term.

Wells Fargo & Company customer in California
May 04, 2016

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with non-monetary relief

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