Nationstar Mortgage Mortgage Complaint

Conventional fixed mortgage Loan modification,collection,foreclosure

Nationstar Mortgage Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure Minnesota

Timeline of Events -/-/- we met with - - of - -, and we began obtaining approval for constructing a home and buying a lot. We chose a modest split-level style in a modest suburb ( -, MN ). When reviewing the construction loan, I noticed the high 7.125 % interest rate and I was assured that a high construction rate is normal, because the homeowners add a few upgrades and then refinance into a lower rate after the home is constructed. I clearly state that I would not be able to afford this home if the rate stayed at 7.125 %. I believed this was the procedure, because I had never constructed a home in my life. The home was completed -/-/- with upgrades. When I was asked to sign the final paperwork, that 's when I was informed that my newly constructed home was not worth what I just paid for it, and because of that fact, regardless of the upgrades, I was not going to


my boyfriend ( at the time ), our daughter, and I had nowhere to live. I had poured all my money into this home. I did n't even have money to rent a place at this point. We decided to try and make the large payments. I believe it was around $2000.00 per month. My boyfriend was in mortgages at the time, so he was promptly laid off and looking for work during this time, so we were living on my teaching salary. -/-/- - -/-/- We began to get behind on my bills, I also owned a second home that I was renting out at the time. The address was - - - -, MN -. I was trying to negotiate with -, so I could work with them on payments, because I was n't able to sell this house yet, and I was worried that we might end up having to live back at this house. We sold my boyfriend 's boat and borrowed money from family. I could n't see a way out of all this debt. - abruptly told me that they were seizing the house and that I had to get everything an everyone out of the house. I believe I had a month 's notice. This did n't seem right to me, but at the time I was overwhelmed an upset. ( Years later I would receive - settlement checks for about $600.00 and a short letter stating that I was part of a class action lawsuit against - because they were illegally foreclosing on homeowners. I lost thousands of dollars not being able to keep or sell that home. I knew what they were doing was wrong, but I did n't have the time, energy, or money to fight them. ) While they were seizing the home, I was considering filing for a chapter - bankruptcy, because of all my debts. - - my bankruptcy was complete. Everything but my truck financed by - - - and - student loans were included in the bankruptcy. At the time, I included both homes because I thought I had already lost the home in - MN, and I could n't afford the home in -, MN. My relationship with my boyfriend was over, so he was not contributing financially to the household at all. I continued living in the home and at this time home loan modifications were starting to be done. I inquired about a modification with - -, but I was not able to get in touch with anyone and get a straight answer from anyone. I finally hired an attorney ( - - from -, MN ) to help me contact the bank and after the bankruptcy I stopped making the mortgage payments. This back and forth communication went on until -/-/-. - - finally said they would modify the debt for 5 years. The interest rate would start out at 3 %, then move to 5 %, and end up back at 7.125 %. - - also added on late fees, appraisal fees, their attorney 's fees due to the forecl

Nationstar Mortgage customer in Minnesota
May 03, 2016

* Source: CFPB Complaint Database

Nationstar Mortgage response to complaint:
Closed with explanation

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Contact Nationstar Mortgage

https://www.nationstarmtg.com/
888-480-2432
[email protected]
PO Box 619098
Dallas TX 75261
Nationstar Mortgage
Nationstar Mortgage

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