Mercedes-Benz Financial Services Consumer Loan Complaint

Vehicle lease Managing the loan or lease

Mercedes-Benz Financial Services Consumer Loan department,

Vehicle lease Managing the loan or lease California

i have been leasing a mercedes since -/-/2015. I make timely payments withcertified checks and the company keeps reporting me as late and I have sent them proof of payment and they never use it they always state it is returned. Very harassing and poor accuounting skills.

Mercedes-Benz Financial Services customer in California
May 03, 2016

* Source: CFPB Complaint Database

Mercedes-Benz Financial Services response to complaint:
Closed with explanation

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How Mercedes-Benz Financial Services handles Managing the loan or lease complaints

Created with Highcharts 4.2.3Mercedes-Benz Financial ServicesComplaint HistoryComplaints3/20128/201210/20121/20133/20135/20138/20131/20142/20143/20147/20148/20149/201410/201412/20141/20153/20155/20156/20157/20158/20159/20151/20162/20163/20164/20165/20166/2016012345Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Mercedes-Benz Financial ServicesManaging the loan or lease4.5%93.2%2.3%ClosedClosed with explanationClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageManaging the loan or lease1.9%76.9%9.2%8.4%0.5%1.4%1.4%0.3%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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