Contour Financial, Inc Mortgage Complaint

Conventional fixed mortgage Application, originator, mortgage broker

Contour Financial, Inc Mortgage department,

Conventional fixed mortgage Application, originator, mortgage broker New York

I was shopping for a mortgage and was referred to - - at Contour Mortgage by a co-worker. I called for information and at first everything was okay. He began collecting my information. After about 30 minutes on the phone he asked that I provide sensitive information to him. I asked him if I could call him back, I then contacted my attorney to ask his advice. He told me to ask for a loan estimate from the loan officer. When I called - back he told me that he needed my information. I asked for the loan estimate and he suddenly changed his attitude and asked why? I told him that my attorney asked for it and he answered that attorneys were idiots and did n't know what they were talking about. I tried to get him to provide me with a loan estimate, but he refused. - told me that he had been in the business for over 10 years and that he was the expert and that I should have faith in him. I started to feel uneasy and asked if he could review the costs verbally with me which he did. I never received the loan


the company which seemed legitimate and then googled - - and found out that he was arrested after being fired by another bank!!!!!!!!!! I am really disappointed that this is still going on. I thought that the government protects us against criminals, however they are apparently still out there. I do n't know how someone can be fired from one bank, get arrested and then be handling sensitive information at the next. It is baffling. -

Contour Financial, Inc customer in New York
Apr 30, 2016

* Source: CFPB Complaint Database

Contour Financial, Inc response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Contour Financial, IncApplication, originator, mortgage brokerSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageApplication, originator, mortgage brokerSource: Consumer Financial Protection Bureau

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