The Western Union Company Money Transfers Complaint

International money transfer Other transaction issues

The Western Union Company Money transfers department,

International money transfer Other transaction issues Kentucky

Western Union online money transfer : -/-/2016 - $59.00 WESTERN UNION - : CAPTURE ID : - INDN : - ID : - WEB MTCN : - Date available in receiver 's country : - -, 2016 Western Union took the money out of my - - - account and held it for 7 days. Today is -/-/16 and they are still holding the funds without contacting me. I contacted them online and by email to request an immediate refund. They refuse to respond.

The Western Union Company customer in Kentucky
Apr 29, 2016

* Source: CFPB Complaint Database

The Western Union Company response to complaint:
Closed with explanation

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How The Western Union Company handles Other transaction issues complaints

Created with Highcharts 4.2.3The Western Union CompanyComplaint HistoryComplaints12/20151/20162/20163/20164/20165/20166/20167/20168/20169/201610/201611/20161/20170246810Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3The Western Union CompanyOther transaction issues93.4%6.6%Closed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageOther transaction issues0.5%4.9%0.5%15.8%77.1%1.3%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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