JPMorgan Chase & Co. Bank Account Or Service Complaint

Checking account Using a debit or ATM card

JPMorgan Chase & Co. Bank account or service department,

Checking account Using a debit or ATM card Illinois

For several months now i been having trouble trying to balance my checking account with JP Morgan Chase. Since every time a transaction happen they blame the merchant for when they process the bank and I keep getting charge over draft fee 's. When for example the most recent transaction happen -/-/2016 ; I have over - worth of fee 's after I just finish getting my deposit from my employer and my account was on the dot. I call to complaint about a transaction and i had a balance of $2.00 after a $300.00 payment I disagree but got nothing but an email next day I see all this transaction that happen the week before post in a different order and dates and make me owe now Chase again overdraft fee 's. So why they keep doing this when the transaction happen they take out your balance but they posted later differently and make the account be overdraft. I think this a dishonest way of doing business and making this inconvenient for the consumer that really needs a checking account now and days and ca n't talk to their representatives or manager because they just do n't care we have to pay. Now my account is $200.00 over draft after that conveniently they cover my transactions when to begin with the money was there and if - item was not available then I understand the overdraft fee but not for - items that originally the money was there and if not they would n't decline my transaction this is deceiving and incorrect they need to have a better way of handling this. So far this year I believe I had paid them like - or more. This is not a way of a bank secretly disobeying the rules put in place by fdcpa & cfbp.

JPMorgan Chase & Co. customer in Illinois
Apr 27, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with monetary relief

Consumer disputes how JPMorgan Chase & Co. handled their complaint

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