Embrace Home Loans Inc Mortgage department,
FHA mortgage Application, originator, mortgage broker Virginia
I have applied for a home loan through Embrace Home Loans in - 2015. I was pre-approved and went through the process of finding a house. After finding a home and having the owner file for bankruptcy in -, I was on the search again. I found a home for sale by owner. So I spoke with my loan officer, - -, and told him that the owner was fine with me moving in with a deposit and she can wait till - to sell the property to me so I could get a - % financing loan. I sent him an email - -, trying to get him to start the loan so we could hopefully close by -/-/-, like the owner of the home wanted. I recently found out he did not start on the loan until -/-/-. Every few days I send him an email or text asking how things are. He has told me several times that everything would be closed on time. Until it got to -/-/-, then he promised it would be finished by -/-/-. Now here we are, -/-/-, with still no set
I made an agreement with the owner of the property that I would have to pay $40.00 per day that the loan goes past the closing date in -/-/-. This Chip knew, but still he does not seem to know what he is doing even though he is the branch manager. I could understand this taking one month or even two. But we are into month 4. To me this is ridiculous and I have no idea what else I can do to get him to move things along. I am a single mother with - children. I am very lucky that I can even afford a home like this but this is causing unneeded - to not only me, but my --year-old daughter who is worried that we will not have a home if this is n't finished quickly.
Embrace Home Loans Inc customer in Virginia
Apr 18, 2016
* Source: CFPB Complaint Database
Embrace Home Loans Inc response to complaint:
Closed with explanation
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