The Western Union Company Money Transfers Complaint

International money transfer Other transaction issues

The Western Union Company Money transfers department,

International money transfer Other transaction issues Illinois

hi I made an online transaction with Western Union on - -. For an inexplicable reason, the transaction did not go through. After several follow ups, on - - they advised a refund has been processed. Till date i have yet to receive my money back. Please assist me with this, I have called their customer service and escalation teams every three to four days without a result. It is six weeks now since this transaction was rejected and i have yet to receive my refund.

The Western Union Company customer in Illinois
Apr 16, 2016

* Source: CFPB Complaint Database

The Western Union Company response to complaint:
Closed with explanation

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Created with Highcharts 4.2.3The Western Union CompanyOther transaction issuesSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageOther transaction issuesSource: Consumer Financial Protection Bureau

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