CrossCountry Mortgage Inc. Mortgage Complaint

FHA mortgage Credit decision / Underwriting

CrossCountry Mortgage Inc. Mortgage department,

FHA mortgage Credit decision / Underwriting Ohio

My loan officer was lazy never called or emailed me we asked to be put in the no money down payment from the beginning and he never submitted our application then he lied so many times to us We had to use all our savings for the down payment because he did n't accommodate us he never answered our calls or emails He was extremely lazy we asked him to lock in our rate with such a great credit score that we had he still charged us - And when we wanted out thenow he told us we will get sued this was one of the most uncomfortable experience I 've ever gone through then to find out the loan officer bank is no longer in service I just wan na cry ps I dint think it was in service at the time of the transaction

CrossCountry Mortgage Inc. customer in Ohio
Apr 15, 2016

* Source: CFPB Complaint Database

CrossCountry Mortgage Inc. response to complaint:
Closed with explanation

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