Bank of America Credit Card Complaint

Bank of America Credit card department,

Customer service / Customer relations North Carolina

I received my Bank of America Travel Rewards credit card back in - of -. I wanted to wait a couple months to activate my card, so I called and verified that if I wait a couple months, then I 'd still have 90 days from the day of activation to acquire my - points. The customer service rep that I spoke with verified. -/-/- I activated my card and they said I have 0 % interest till - -. I called today to see if they could extend the 0 % interest to 12 months from activation, but they told me no. I said that I 'd like to verify that I still have 90 days from activation to acquire the - points and they told me no, that it was from the day the account was created and not activated. I was misinformed by the representative that I spoke with back in -. I 'm upset about being given the incorrect info back in -, so I asked to speak with a manager, so I was transferred to - - from the West Virginia call center. He told me there is nothing he could do and that that no one would be able to adjust this for me. I explained I was upset about being told the wrong info when I called in - and that this makes this Travel Rewards card useless to me. I told him that I was going to file a complaint, but he said there is nothing that can be done. It 's disappointing about the 0 % interest is from the date of opening the account and not activating, but I 'm upset about being told the wrong information about the - reward points ( the whole reason I got this card ). If nothing can be done, then I might as well just close this account.