Rushmore Loan Management Services LLC Mortgage Complaint

Rushmore Loan Management Services LLC Mortgage department,

Home equity loan or line of credit Loan servicing, payments, escrow account California

I have requested information and documents from this mortgage company to no avail to the point that it 's frustrating. When I do get a response I am told that the information will be forwarded to me but they do not do so. I 'm on this trend since last year and still do n't have a resolution to the matter. All I want is a billing statement translated to the - language since the mortgage branch is located in - -. The billing statement is to disclose information regarding insurance, property taxes and others.