Seterus, Inc. Mortgage Complaint

Conventional fixed mortgage Loan modification,collection,foreclosure

Seterus, Inc. Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure North Carolina

Seterus, Inc. continues to report that our mortgage payment is late, at this point they have reported this for -/-/-, -/-/-, and -/-/-. We contacted them in -/-/- and told them that we were going through a financial hardship because of a job loss and then having to relocate to another state once a job was found. We tried to sell the house but were unable to do so and let them know that we were no longer able to pay both the mortgage and our new rent and asked what options we had. They suggested a deed in lieu of foreclosure so we completed and submitted the necessary forms. We were approved -/-/- and we continued to receive threatening letters from Seterus and their law group, - - - that we owed for -/-/- and then -/-/-. This was all while we completed the paperwork that needed to be notarized and sent back to the - - -. In this paperwork we signed over the property to Seterus , Inc. on - -. They received this packet on - - via -. On a trip up to visit family on - - we went past our old home and found a note attached to the front door stating that - owned the property that was dated - -. We are in the process of filing disputes with the credit bureaus but we would like this matter resolved and for Seterus , Inc. to stop reporting that we are still late. We would also like them to file the necessary paperwork with the county since we are still listed as the owners of the property. Therefore we have our old HOA contacting us as if we still own the property and claiming that we owe them for HOA dues for -/-/- and -/-/-.

Seterus, Inc. customer in North Carolina
Apr 02, 2016

* Source: CFPB Complaint Database

Seterus, Inc. response to complaint:
Closed with explanation

Consumer disputes how Seterus, Inc. handled their complaint

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more