Santander Consumer USA Holdings Inc Consumer Loan Complaint

Vehicle loan Shopping for a loan or lease

Santander Consumer USA Holdings Inc Consumer Loan department,

Vehicle loan Shopping for a loan or lease Florida

on - -, 2016 i went to chrysller - - on - - in - to look at - spoke with - we looked a cars he said i can get you in this car i said not this car said lets see if you can get approved he had me sigh paperwork i came back and said your approved i said not for that car he said yes i said thats not what you told me i walked away wentt outside he allong with the finance manager followed me outside said you have to take the car its in your name and the insurance is on it you have to take it i said no he said by law you have to take it i dont have any financial information on the car they didnt give me a copy of anything i signed i was told i shoulld have gotten a copy of truth and leading i got nothing but your loan has been submitted i told them i need to speak with a manager that had me talk with - who told me too bad you brought a car i said i dont want it he said i


to talk to her i hung up spoke with someone name - who told me i should talk with - i told him i allready did he said he cant help me he say he shold have been able to help me because thats who i need to talk with. i have contacted chysler capital because they are on my credit repore and - chysler said you sign you have a car i said if you have the loan i want to cancel she said cant help you the lady at - said the loan should have been cancelled and they want no for three weeks if they approved the loan. i was bullied and tricked into signing this paper work i need help what can i do i have no paperwork from the dealer or anything the car was left at the dealership

Santander Consumer USA Holdings Inc customer in Florida
Apr 01, 2016

* Source: CFPB Complaint Database

Santander Consumer USA Holdings Inc response to complaint:
Closed with explanation

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