Seterus, Inc. Mortgage Complaint

Seterus, Inc. Mortgage department,

VA mortgage Loan servicing, payments, escrow account Ohio

I had an overpayment of property taxes last year. The city refunded over $600.00 to my mortgage company for the over payment. That money should have been sent to me within 30 days. It has never been refunded. They 've told me several times that it would be and that " a check request has been submitted ''. I started talking to them in regard to this situation in -/-/-. They are holding my money illegally.