Wells Fargo & Company Bank Account Or Service Complaint

Cashing a check without an account Account opening, closing, or management

Wells Fargo & Company Bank account or service department,

Cashing a check without an account Account opening, closing, or management Georgia

Visited the Wells Fargo Bank at - - -. -, Georgia - to cash a check in the amount of $120.00. The check was drawn on the Wells Fargo Bank. I was asked to present - forms of ID and a " Thumb Print '' on the check. After a few minutes, I was then asked if I had an account at their bank. I told them that the check was drawn on their bank and that I was doing electronic work for the owner of the checking account. The bank told me that there was a $7.00 dollar charge for cashing this check, and if I opened an account, there would no charge to cash the check. I am - years old and I did not like the high pressure tactics used to get me to open an account at the Wells Fargo Bank. No signs were displayed anywhere in the Bank to let the public know of their policy and charges for non customer check cashing. Just the high pressure sales pitch!

Wells Fargo & Company customer in Georgia
Mar 27, 2016

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with explanation

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