SunTrust Banks, Inc. Bank Account Or Service Complaint

SunTrust Banks, Inc. Bank account or service department,

Checking account Deposits and withdrawals Maryland

I had deposited $1200.00 ( - checks ) in my checking account on -/-/2016. I received a letter from the bank ( Sun Trust ) dated - / 2016 along with a copy of my deposit ticket ( both sides ) showing that they received and credited my account in the correct amount, but stated that they debited my account in the same amount for " items not included in my deposit '' I was confused and waited for my monthly statement. When I received this it showed both the credit and the debit. I have spoken to several of he employees at the bank bank several times and each have said they need a week or so look into this. As of today I still have not received any explanation as to actually why they debited my account.