Nationstar Mortgage Mortgage Complaint

Nationstar Mortgage Mortgage department,

Other mortgage Loan modification,collection,foreclosure Florida

I have applied for - modifications on my loan and I have not received a response back in writing for either request. I have spoken with a manger who could not understand how my payments have been applied to my account. He also spoke of a $5.00 a day penalty late charge that I have never heard of. - was to research my payment history as well as the type of loan that has been enforce since Nationstar Mortgage took over and call me on -/-/16. I have not heard anything back from the manger - as of today -/-/16. I called this morning and was told by customer service that - was not available. The representative asked me if she could give me his extension and transfer me to his line and I asked for - last name. At that time she asked me to hold and proceeded to transfer me to - - who is my account repersentive. I have sent $1000.00 for the past two months and ready to send another $1000.00 without any satisfaction from this company. My balance has not moved since they bought my account from - - -. They are the worst company I have ever dealt with.