SunTrust Banks, Inc. Mortgage Complaint

Home equity loan or line of credit Loan modification,collection,foreclosure

SunTrust Banks, Inc. Mortgage department,

Home equity loan or line of credit Loan modification,collection,foreclosure Florida

SunTrust Home Equity line of credit keeps reporting to - and - bureau wrong information about the original date to when my case was opened. The date reported is wrong, and even though my lawyer keeps writing them letters about what they are doing wrong ; SunTrust keeps sending letters to me about the same case all over again. My case was opened and reported in -, -, but it was sold since -, -. I had sent several letters to this company telling them about the right date and about the closure of this case. My prepaid legal services in Florida has been sending to - and - letters to fix my credit, and to report the accurate information with the correct date it was opened and reported. SunTrust equity line of Credit said they will fix it but all they do is send letters with the wrong date and nothing gets ever done. Instead of sending the right date, they just write the same date that my prepaid legal services writes in the letters they send there. This account has been sold and reported lost since - -. This entire situation is ruining my credit, and I am


also been reported to the IRS and they decided to close the issue. I do n't understand why this is still permanently on my credit. They should either remove it completely or have the case with the right date and information. I want to do some things with my credit such as buy a house, but I ca n't do that because of this issue that is holding back my credit. This is a violation and is of customer right to the and unaffair resolving of credit. I would like for this problem to be solved as soon as possible. Thanks

SunTrust Banks, Inc. customer in Florida
Mar 22, 2016

* Source: CFPB Complaint Database

SunTrust Banks, Inc. response to complaint:
Closed with explanation

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