Skyline Financial Corp Mortgage Complaint

FHA mortgage Application, originator, mortgage broker

Skyline Financial Corp Mortgage department,

FHA mortgage Application, originator, mortgage broker Texas

I am a - in -, Texas and this complaint is on behalf of myself and my client as well. My client was applying for an FHA mortgage with a company called Skyline Loans. The mortgage broker was - -, - # -. The problems were many, but the notable few were as follows : 1. Very shortly after requesting a preapproval from the lender, he mentioned to my client that he recommends the agent ( myself ) to pitch in a non-specific amount into closing costs for a reason both I and my client are unaware of. He then asked me for this amount - an unknown amount. This was of course an odd request of the client. 2. I then emailed - to ask why and if this was necessary and a typical practice of his company. This email was met with a general lack of respect and professionalism. I have the emails to prove this.


and of course, myself. 4. I never once mentioned any problems I was having with - until after the deal was closed to my client. However, Shortly before closing date, my client called me late at night and complained to me for quite some time about the general lack of professionalism he received from his mortgage broker ( - ) and that the promises he was assured of in the beginning and even throughout the process have not been kept, and the structure of the deal had even worsened significantly. The client felt there were blatant misrepresentations and told me he " has the emails and text messages to prove it, '' which he very much does. 5. He once again told the client that the agent would need to pitch in parts of the commission towards closing costs to secure the deal. This is just days before closing. I called - the next morning to alert him of the client soon the make a decision about switching lenders and BEHOLD, suddenly there was a forgotten large amount of lender concessions to apply to the deal that had been conveniently forgotten about. The deal closed, but the obvious self-interest at the expense of the client and general lack of professionalism are enough to form this compliant in hopes to alert any member of the public about this broker 's business practices.

Skyline Financial Corp customer in Texas
Mar 17, 2016

* Source: CFPB Complaint Database

Skyline Financial Corp response to complaint:
Closed with explanation

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