U.S. Bancorp Prepaid Card Complaint

Gift or merchant card Unauthorized transactions/trans. issues

U.S. Bancorp Prepaid card department,

Gift or merchant card Unauthorized transactions/trans. issues California

I bought - $500.00 gift cards at -, -, CA on - -, 2016 for my friend as wedding gift. But when I open it I noticed that the cards looked weird. so I tried to use - of them at gas station. It was not reading. Then I tried all three of them at - for test, it turned out none of them working. I called customer service right away, the rep asked me to make a copy and fax to them. I do not feel comfortable, so yesterday, - -, 2016, when I checked balances, all of them are less than $1.00. All my - cards are hacked. I lost $1500.00. when I - USbank gift card hacked, I was shocked that tons of people reported. I am confident that either US bank are selling fake gift cards at - 's ( I - I am not the only -, there are tons of victims ) or the employee in US banks selling informations to hackers. I want all my money back including fees ( $1500.00 ).

U.S. Bancorp customer in California
Mar 14, 2016

* Source: CFPB Complaint Database

U.S. Bancorp response to complaint:
Closed with explanation

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Contact U.S. Bancorp

http://www.usbank.com/
(800) 872-2657
[email protected]
800 Nicollet Mall Ste 200
Minneapolis MN 55402
U.S. Bancorp
U.S. Bancorp

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