Dovenmuehle Mortgage Inc. Mortgage Complaint

Dovenmuehle Mortgage Inc. Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Colorado

I received notice from Florida - -/Dovenmuehle mortgage that my loan was being transferred to them for servicing effective -/-/2016 and that my present service provider ( - ) would no longer accept payments. So I stopped payment to - ( cost $25.00 ) and sent a new mortgage payment to -/Dovenmuehle. When I called a week later to follow up on it, -/Dovenmuehle HAS NO RECORD OF MY NEW ACCOUNT NUMBER!! Even though they printed it on the very letter they sent me. Then, customer service tells me that it will probably take them another week to establish my account! Are you serious? They assigned an account number in the late notice they sent to me but do n't have it set up?? WTH?