U.S. Bancorp Money Transfers Complaint

Domestic (US) money transfer Fraud or scam

U.S. Bancorp Money transfers department,

Domestic (US) money transfer Fraud or scam Florida

On -/-/2016 I received an email from my boss authorizing a wire payment for $21000.00 to be sent to a consultant named - - to an account at US Bank NA in - -, MN. I sent the wire and then confirmed this with my boss. He then told me that he never sent this email. The email turned out to be a " spoof '' from someone who hacked into our email system. I promptly informed - - - ( our bank ) to recall the wire and they confirmed later that day that the wire had been recalled. Today ( -/-/2016 ) I called - to confirm and they told me that they are not sure that they could recover the wired funds.

U.S. Bancorp customer in Florida
Mar 03, 2016

* Source: CFPB Complaint Database

U.S. Bancorp response to complaint:
Closed with explanation

Consumer disputes how U.S. Bancorp handled their complaint

Created with Highcharts 4.2.3U.S. BancorpFraud or scamSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageFraud or scamSource: Consumer Financial Protection Bureau

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Contact U.S. Bancorp

http://www.usbank.com/
(800) 872-2657
andrew.cecere@usbank.com
800 Nicollet Mall Ste 200
Minneapolis MN 55402
U.S. Bancorp
U.S. Bancorp

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