SunTrust Banks, Inc. Mortgage Complaint

Other mortgage Application, originator, mortgage broker

SunTrust Banks, Inc. Mortgage department,

Other mortgage Application, originator, mortgage broker Michigan

INTERNET MESSAGE RECEIVED BY THE ATTORNEY GENERAL 'S OFFICE ON -/-/- - - and - - - - - - - -, - - Phone : ( - ) - Email : -- RE : - - - / Suntrust Bank - - - -, - - Phone : ( - ) - Website : - Transaction Date : -/-/- Amount Paid : - Payment Method : Personal Check or Bank Debit Subject : Mortgage Fraud - - - - - Suntrust Bank We Own at - - - - - - - - Week 9 Whole Interest - every year Purchased Timeshare $10000.00 -/-/- book - page - instrument - Mortgaged $9800.00 -/-/- book - page - instrument - paid in full per - - records -/-/- - have a payment history from them - showing final payment -/-/- satisfaction of mortgage -/-/- - book - page - - - - took out an assignment of mortgage with Suntrust Bank - -/-/- book - page - - In the legal description this is noted as - - Phase - even though no phase - units are included in the mortgage. It only includes the following phases : Phase -,


Our unit was put up as collateral in file - book - page -. It was cited as having a mortgage on it, which according to their records was paid in full. - used our timeshare as collateral, which we never assigned them the right to borrow against our unit. It was dated -/-/-, filed -/-/-. I received the satisfaction of mortgage after it was recorded 11 months after it was paid off. - Book - page -, it was dated -/-/- which was 2 days after they used it to get a mortgage on it. Their records show it was paid off -/-/-. per the pdf payment history I received from them. The timeshare interest is in both my name and my husbands name, - - and - - -. When they mortgaged it - they only used his name not mine as well. They did not use his legal name as mortgagor, it just said - -. They were never given permission to use it as collateral. They had tried to get us to sign some stamp which stated we were giving them the ability to use our unit to mortgage against, but we refused to sign it. I am a real estate broker in Michigan. I feel that they committed mortgage fraud with our unit. I would like to know if this is enough to make a case against them.

SunTrust Banks, Inc. customer in Michigan
Mar 02, 2016

* Source: CFPB Complaint Database

SunTrust Banks, Inc. response to complaint:
Closed with explanation

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